What Our Customers Have to Say About Us

“Having dealt with different distributors, I can say unequivocally that Robert at Modern Alchemy gives the best service, answering questions quickly and comprehensively. His company is the only company I will deal with from now on and is the one I recommend to my patients.”
E. Chan, Naturopathic Doctor, Richmond, BC

“It has truly been a pleasure dealing with you. I've been inspired by the way you run your business, showing me that, in the end, sales are about helping others. Your knowledgeable and friendly customer service has made my experience with your company very positive - no wonder you sell so many air purifiers!”
A. Kaan, Kingston, ON

“Thank you, Robert. Your help and advice on the phone was greatly appreciated - it is not every day that one gets talked down to a cheaper model by a retailer. I appreciate your candour.”
B. McKenzie, Ottawa, ON

“Thank you for your expert, courteous and prompt service. It's nice to see this level of professionalism and dedication can be found out there in business today.
J. A. Rawlings, Ottawa, ON

“You people are the most helpful people I've found in all the months I've been searching for air cleaners. You don't know how great that feels! I will highly recommend you for the machines as well as for your informative and super friendly service.”
M. Renaud, Windsor, ON

“Thank you for the time that you spent talking to us on the phone about finding the right air purifier for our family’s needs. You were very patient with our many questions and a wealth of knowledge and information about the various kinds of air purifiers on the market.”
R. Fong, Calgary, AB

“Your website is comprehensive, easy to navigate and understand, and helped me make the decision to purchase. The straight-forward, explicit pricing information is much appreciated as I have seen various companies that are not up-front about this. Thank you for your exceptionally prompt, courteous, and professional level of service.”
B. Wong, Richmond Hill, ON

“Robert was friendly, knowledgeable, and really helpful. He recommended air purifiers based on what we needed, and not on what was most expensive. We really felt as though he was trying to help us get the right product.”
E. Dowden, Ottawa, ON

“Thanks for the speedy service...you get top marks for customer service. Thanks so much for being in business in Ottawa when we needed you. ”
C. Jakes, Calabogie, ON

“Your product knowledge was excellent which helped me to make my decision on the spot.”
Q. Luong, Thornhill, ON

“I'm so happy that I bought the Austin Air HealthMate HM-400 from you; I can highly recommend the product as well as Modern Alchemy Air Purifiers. Delivery was exactly as promised, and your customer service by telephone was excellent and so friendly.”
S. Bertholee, Niagara Falls, ON

“I highly recommend Modern Alchemy Air Purifiers, as the customer service from Robert is seldom seen in the industry. He is very friendly, patient and intelligent. An enormous thank you!!!”
Chris C, Ottawa, ON

“I am deeply motivated to recommend any and all businesses that provide good products accompanied by excellent customer service. I will certainly be recommending you to friends and clients.”
S. MacKinnon, Whitehouse, YT

“If you are considering purchasing an air purifier, I strongly recommend that you give Robert a call. With his professionalism and knowledge, he will suggest the best unit for you.”
M. Levac, Orleans, ON